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Microsoft's retail POS software. success in a box.

What can Microsoft Retail Management System do for small Australian retailers like you?

It automates many of your management operations, gives you smarter faster cash register operations and gives you the tools and information you need to improve sales

Microsoft Retail Management System Store Operations

Store Operations is a complete Point of Sale (POS) and retail management solution for individual stores and often runs as a stand-alone application. Track and expedite POS and business processes better with Store Operations.

Streamline business operations, including inventory, supplier management, and POS processes.

Save time and money by integrating credit and debit card transactions at the POS.

Make informed decisions with accurate data and powerful reporting tools.

Expand easily to multi-store operations.

Reduce POS system and operating costs.

With the help of a Head Office Solutions, customize Store Operations to integrate with QuickBooks, Peachtree, Microsoft® Business Solutions–Great Plains®, and other financial applications.

You might have heard about "Microsoft Point of Sale" or "Microsoft POS". That's a light version of this software, and it is not available in Australia.

Microsoft Retail Management System Headquarters

HeadQuarters allows managers at the head office of a small multi store business or chain to roll up data from across multiple stores for a complete business view.

“Poll” detailed sales and inventory data from multiple Microsoft Retail Management System Store Operations installations.

Manage prices, purchasing, and inventory—chain-wide, by region, or by store.

Set and monitor policies and procedures for all stores.

View, analyse, and share information across your entire business.

With the help of Head Office Solutions, customize to integrate with QuickBooks, Peachtree, Microsoft Business Solutions–Great Plains, and other financial applications.

Set up and use easily.

Head Office Solutions provide expert support and assistance to quickly set up and tailor Microsoft Retail Management System to meet your specific retail needs.

Maintain your competitive edge and help increase profitability.

Point of sale and retail management tools allow you to serve customers effectively, maintain tight control over business processes and performance, and keep pace with any size competitor. Microsoft Business Solutions Retail Management System Store Operations and Headquarters provide affordable, easy-to-use solutions that integrate with and adapt to your specific retail needs.

Increase knowledge of operations.

Preview, search, and print daily sales reports and journals by register, batch, and receipt number, as well as close cashier shifts quickly and accurately. Share data across multiple store locations for different views of your business.

Make fast, informed decisions.

Access and analyse current, detailed data across your entire business. Identify sales trends in every department or category, evaluate operations and financials, track results from sales and ad campaigns, set and monitor business policies across stores, and more. Then export report information directly into Microsoft Office Excel, XML, CSV, or your e-mail application.

Offer superior customer service.

Respond quickly to customer needs with efficient, personalized service that can turn a single purchase into a lasting and profitable customer relationship. Associates can expedite checkouts, target customer preferences to offer up-sells and cross-sells, and implement automatic discounts for frequent shoppers.

Improve inventory and supplier management.

Replenish top-selling items efficiently and negotiate lower purchasing costs by tracking item movement and supplier histories.

Increase sales and build customer loyalty.

Microsoft Retail Management System offers the tools and information you need to help increase revenues from existing customers. You’ll be able to do targeted marketing based on customer data, including preferences and purchase history that are all easily managed and accessed.

Send targeted mailings with special offers and promotions to selected customers.

Display up-sells so that associates can mention them.

Collaborate with suppliers to advertise products, promotions, new items, or upcoming events to customers in line with a secondary net display.

Built-in wizards and an intuitive user interface help users learn POS procedures in minutes. User-defined custom fields allow you to define and track information you want to see on customers, inventory, and suppliers. The system works with familiar Microsoft Office System applications such as Microsoft Excel and Microsoft Word, so you can make full use of existing software investments without adding training costs.

Track and manage inventory efficiently.

Physical inventory functionality helps eliminate the need to conduct inefficient, manual stock counts, saving time and reducing employee overhead. Count your items and then enter that information into the built-in wizard or import from a hand-held data collector. Store Operations will generate a report showing any discrepancies and then allow you to update the database with the accurate inventory totals at the touch of a button. Track and manage items across your business using any stock and sales method. Compatible inventory types include standard, serialized, kit, assembly, matrix, lot matrix, voucher, non-inventory (such as services), and weighed. You can also mark items as inactive and maintain their history without cluttering your reports or inventory views. Design customized price tags with an easy-to-use wizard.

Streamline point-of-sale processes.

Work with a customizable POS screen that lets associates check prices, availability, and stock location instantly. They’ll be able to access complete customer information, handle multiple tenders and partial payments at checkout, and quickly create and process returns, back orders, sales quotes, work orders, and laybys. Automated processes make it easier to balance multiple tenders efficiently and accurately, helping employees save valuable time. Associates can even clock in and out using built-in capabilities. Easy-to-locate function keys give cashiers access to many tools at their fingertips. Capture valuable customer information at the POS and increase customer loyalty.

An intuitive POS screen ensures reduced training time and better productivity.

Customizable tender functionality supports card processing, check validation, split tenders, and foreign currency.

Integrate with accounting.

With the help of Head Office Solutions, Microsoft Retail Management System can be customized to integrate with a number of popular business applications, including QuickBooks, Microsoft Business Solutions Great Plains, Peachtree, and other third-party applications.

Advanced security features.

Help reduce instances of shrinkage, false returns, credit card fraud, and unauthorized discounts. With 31 levels of user security features, the system enables managers to help control employee access to sensitive data and track returns efficiently.

Integrated debit and credit card processing.

With the help of Head Office Solutions, enjoy the benefits of fast, easy, and cost-effective card management from day one!

Streamline card operations: Reduce data re-entry at the POS and facilitate easier reporting and reconciliation of transactions at the end of the month.

Increase customer satisfaction: Faster and more reliable, you’ll be able to process a variety of cards, including MasterCard, VISA, Diners Club, American Express and PIN debit cards.

Maximize cash-in per customer.

Make the most of every transaction: target customer preferences to suggest up-sells and cross-sells, and advertise other products at POS with on-screen graphical displays.

Minimize labour costs.

Easy to learn and use, Microsoft Retail Management System helps managers and associates get up to speed quickly. Comprehensive functionality and shared data systems reduce the need to re-enter information, freeing your staff to focus on managing and selling more effectively. And with full visibility into business information, you’ll know when to staff up or cut back, and which associates bring in the highest revenues.

Reduce inventory costs and out-of-stocks.

Maintain tighter control over inventory with automatically generated purchase order suggestions and stock levels, and the ability to transfer inventory across stores. Visibility into supplier histories makes it easy to select suppliers who offer the best service and the lowest prices.

Get maximum flexibility from powerful, SQL-based reporting functionality.

Drill deeper into selected reports using filtering options.

Access and analyse data from across your entire business.

View consolidated data for every store location.

Microsoft Retail Management System is a best fit for small and
mid-size retailers who:

Sell products that can be placed on displays with price tags attached, stocked
on the floor or in the storeroom, or purchased from a lead store or a store
location that is part of the retail business. The products are typically hard
goods (non-perishables) fulfilled without special orders.
Do business primarily in the store locations rather than through mail order or the Web.

Vertical Solutions

If you’re a small retailer looking for a computerised solution to manage your everyday tasks, you’re likely having difficulty finding one that will meet the particular needs of your business. Microsoft Retail Management System has built in capabilities to suit a wide range of retail businesses. Head Office Solutions provides the knowledge and skilled service to configure the system for your suit your way of working.

We are proud to have served these clients...
- Newcastle Discount Vitamins (complementary medicine - large range)
- Modern Health (health food - Gosford)
- Top3 by design (2 gift stores controlled from headquarters - Sydney)
- First Aid Kits Australia (2 specialty stores controlled from headquarters - Melbourne)
- BMW Australia (mobile POS for clothing and accessories sales at racing events - Melbourne)
- Gordon Max (Jewellery chain - Sydney)
- Hair Direct (Hair and beauty salon - Randwick)
- Saddleworld (Saddlery - Penrith)
- MT's Books (Book shop - Lismore)
- Serbian Orthodox Church community hall (smorgasbord restaurant - Dandenongs)
- Victoria University (pet shop, veterinary services)
- Lonsdale clothing (wholesale and retail clothing chain - Sydney)
- Empire clothing (Sydney)
- Vag shirts (Sydney)
- Can Can (lingerie chain - Sydney)
- Wombat (clothing chain - Sydney)
- Cotton On (clothing chain - Geelong)
- Complete roofing warehouse (trade supplies - Tuggerah)
- Marsh Ltd (re-insurance brokers - Sydney)
- Guy Carpenter (re-insurance brokers - Sydney)
- Combined Insurance of Australia (Sydney)
- Tandem Financial services (Sydney)
- Retire Invest (Sydney)
- Valley Girl (clothing chain - Sydney)

Sporting Goods

Succeeding as a sporting goods retailer depends on inventory that’s lean and moving at top speed, as well as on the ability to build a loyal customer following with fast, effective service that meets specific demands. Microsoft Retail Management System helps sporting goods retailers build profitability by providing ready access to the information needed to make smart business decisions.

Treads Bicycle Outfitters

Cadence 120

Momentum

Gift

Gift retailers know that to be profitable they need to make the smartest possible buying decisions, keep inventory moving at a brisk pace, and provide the personalized yet efficient service that builds customer loyalty. Microsoft Retail Management System provides gift retailers with the ability to manage these priorities and keep pace with changing customer demands with efficient, easy-to-use POS processes and ready access to information about sales trends and performance.

Tinder Box

Heritage Shoppe

Petals and Twigs

Ye Olde Curiosity Shop

Action Performance

eCompany Store

United States Navy Memorial Foundation

Grand Canyon Association

World Lux

Swing of the Quad Cities

Morning Star Books and Gifts

Beer/Wine/Liquor

For specialty beverage retailers, business success depends on the ability to keep shelves stocked with fast-moving, profitable products and to maintain tight control over supplier relationships. Microsoft Retail Management System helps wine/beer/liquor retailers provide efficient, knowledgeable service that assures customers that you’ll have the items they want, when they want them—and that they won’t be waiting in a long checkout line after they’ve finished shopping.

Jerry's Wine Center

Woodhouse Family Cellars

Specialty Apparel.

For businesses that focus on providing specialty apparel and accessories, Microsoft Retail Management System supports specialty apparel store operations that run as smooth as silk, with item look-ups tailored to your store’s needs, matrix inventory tracking, and replenishment that can accommodate fast changes. It helps you give customers a seamless buying experience, while identifying the best customers and keeping them coming back.

Janie's Indian River Bazaar

Tina's Closet

DKM Accessories

xxxspecialty foodxxxx

Sotto Voce

xxxJewellerxxxxx

Swissa Jewelers

xxCLB Check Cashingxxxxx

Perricone Garden Center

Stewarts Garden Centres

xxconveniencexxLisa's Central Marketxxx

xxxxxxxThe Maytag Storexxxxxxxxxxxxxxx

Jordan's Building Supply

PaintBall Central

J. E. Mondou Ltee.

Dick's Restaurant Supply

Alaska Spa

The Baby's Room

xxxx

Expand easily.

Ready to open a new store? You can help protect your investment and keep the same software and systems as your business grows into multiple stores and retail channels with Microsoft Retail Management System. As you add customers and products to your system, flexible Microsoft SQL ServerTM database technologies let you store and manage virtually unlimited amounts of information. Manage communications across your business with 30 different polling/ communications functions. Track and monitor information exchange status for every store from a central location. Retail Management System Headquarters makes managing multiple stores more convenient.

Invest in your business, not in IT support.

Microsoft Retail Management System does not require an expensive IT staff to set up and maintain, and it adapts to meet specific retail needs. As your business changes and grows, Head Office Solutions can provide support and assistance with customizing, integrating, and scaling your solution.

Count on Microsoft.

Start a long-lasting relationship backed by one of the world’s leading technology providers. Microsoft Business Solutions is a family of connected applications and services for small and medium-size businesses, with years of experience delivering business applications and services known worldwide for top quality.

Technology within reach.

Built to work on inexpensive PCs, Microsoft Retail Management System can be expanded to operate over local area networks (LANs), keeping operational tasks simple as your business grows.

Works with familiar Microsoft Office System applications such as Excel and Word, so you can make full use of existing software investments without adding training costs.

Supports POS devices through support of the OPOS (OLE for POS) standard, receipt printers, cash drawers, bar code scanners, and more.

Employs Microsoft Desktop Engine (MSDE) or Microsoft SQL Server to provide built-in investment protection with a database that can grow with your business and maintain historical information at your fingertips.

Integrates through the Web with traditional, mobile/wireless, and remote retail systems using XML, HTTP/HTTPS, and TCP/IP.

Supports Microsoft ActiveX®, XML, and Microsoft .NET technologies to help ensure fast connectivity and data integration across multiple business systems.

Supports trading partner integration with XML or CSV data export.

Find out how you can get Microsoft Retail Management System in Australia

POS system price list

Explore your options - email us or call your Microsoft business solutions partner - Bill Wardlaw on 1300 739 113 (8.30am to 8.30pm 7 days)

Head office Solutions ABN: 27 226 559 171
1 Ballanda St Frenchs Forest (Sydney) NSW 2086