What kind of shops use Microsoft Retail Management System?

Vertical Solutions

If you’re a small retailer looking for a computerised solution to manage your everyday tasks, you’re likely having difficulty finding one that will meet the particular needs of your business. Microsoft Retail Management System has built in capabilities to suit a wide range of retail businesses. Head Office Solutions provides the knowledge and skilled service to configure the system for your suit your way of working.

Microsoft Retail Management System is a best fit for small and mid-size retailers who:

Sell products that can be placed on displays with price tags attached, stocked
on the floor or in the storeroom, or purchased from a lead store or a store
location that is part of the retail business. The products are typically hard
goods (non-perishables) fulfilled without special orders.
Do business primarily in the store locations rather than through mail order or the Web.

Sporting Goods

Succeeding as a sporting goods retailer depends on inventory that’s lean and moving at top speed, as well as on the ability to build a loyal customer following with fast, effective service that meets specific demands. Microsoft Retail Management System helps sporting goods retailers build profitability by providing ready access to the information needed to make smart business decisions.
Case studies: Salem Cycle, Horse and Hound, Cycle Loft , Bike Stop, Treads Bicycle Outfitters, Cadence 120, Momentum

Gifts and books

Gift retailers know that to be profitable they need to make the smartest possible buying decisions, keep inventory moving at a brisk pace, and provide the personalized yet efficient service that builds customer loyalty. Microsoft Retail Management System provides gift retailers with the ability to manage these priorities and keep pace with changing customer demands with efficient, easy-to-use POS processes and ready access to information about sales trends and performance.
Case studies: Tinder Box, Heritage Shoppe,Petals and Twigs, Ye Olde Curiosity Shop, Action Performance, eCompany Store, United States Navy Memorial Foundation, Grand Canyon Association, World Lux, Swing of the Quad Cities, Morning Star Books and Gifts

Beer/Wine/Liquor

For specialty beverage retailers, business success depends on the ability to keep shelves stocked with fast-moving, profitable products and to maintain tight control over supplier relationships. Microsoft Retail Management System helps wine/beer/liquor retailers provide efficient, knowledgeable service that assures customers that you’ll have the items they want, when they want them—and that they won’t be waiting in a long checkout line after they’ve finished shopping.
Case studies: Jerry's Wine Center, Woodhouse Family Cellars, Mac's Liquor, Lucas Vineyards, The Wine Club, Westside Liquor, Mountain Park Liquor, Jerry's Wine Center, Twisted Oak Winery, Cosentino Winery

Specialty Apparel and accessories

For businesses that focus on providing specialty apparel and accessories, Microsoft Retail Management System supports specialty apparel store operations that run as smooth as silk, with item look-ups tailored to your store’s needs, matrix inventory tracking, and replenishment that can accommodate fast changes. It helps you give customers a seamless buying experience, while identifying the best customers and keeping them coming back.
Case studies: The Moderne, Red Oxx, Desert Surf Company, Hat Club, Reynolds Bros Inc, Janie's Indian River Bazaar, Tina's Closet, DKM Accessories

Jewellery

Issues: Label printing, item matrix, item notes, serial numbers, gift vouchers...
Case studies: Swissa Jewelers

Specialty stores

Issues: Customer details, quotes, work orders, item messages
Case studies: CLB Check Cashing, Alaska Spa, PaintBall Central, The Maytag Store, The Baby's Room

Garden and mower centers

Issues: Work orders, fast item search, item notes, tag along items
Case studies: Perricone Garden Center, Stewarts Garden Centres

Health food, convenience stores, small supermarkets

Issues: Multiple suppliers for an item, built in label printing software, large stock range management
Case studies: Lisa's Central Market, Brito Supermarkets, Border Station, Sotto Voce, Dairy Barn, Alara UK, Bob's Red Mill, Georgia Nut Company, The Outpost

Trade supplies

Issues: Customer level or percentage discount pricing, quantity discount pricing, customer accounts, plain paper A4 receipts, transaction and line comments, customer purchase history, customer notes
Case studies: Jordan's Building Supply, J. E. Mondou Ltee., Dick's Restaurant Supply

We are proud to have served these clients in Australia...

Newcastle Discount Vitamins (complementary medicine - large range)

Modern Health (health food - Gosford)

Top3 by design (2 gift stores controlled from headquarters - Sydney)

First Aid Kits Australia (2 specialty stores controlled from headquarters - Melbourne)

BMW Australia (mobile POS for clothing and accessories sales at racing events - Melbourne)

Gordon Max (Jewellery chain - Sydney)

Hair Direct (Hair and beauty salon - Randwick)

Saddleworld (Saddlery - Penrith)

MT's Books (Book shop - Lismore)

Serbian Orthodox Church community hall (smorgasbord restaurant - Dandenongs)

Victoria University (pet shop, veterinary services)

Lonsdale clothing (wholesale and retail clothing chain - Sydney)

Empire clothing (Sydney)

Vag shirts (Sydney)

Can Can (lingerie chain - Sydney)

Wombat (clothing chain - Sydney)

Cotton On (clothing chain - Geelong)

Complete roofing warehouse (trade supplies - Tuggerah)

Marsh Ltd (re-insurance brokers - Sydney)

Guy Carpenter (re-insurance brokers - Sydney)

Combined Insurance of Australia (Sydney)

Tandem Financial services (Sydney)

Retire Invest (Sydney)

Valley Girl (clothing chain - Sydney)

Explore your options - email us or call your Microsoft business solutions partner - Bill Wardlaw on 1300 739 113 (8.30am to 8.30pm 7 days)

Head office Solutions ABN: 27 226 559 171
1 Ballanda St Frenchs Forest (Sydney) NSW 2086